Effective Date: 1st August 2025
Eloica (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website http://www.eloica.com or use our services (the “Services”).
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
When you use our platform, we may collect the following information:
Full name
Email address
Phone number
Billing and shipping address
Payment details (processed securely by third-party payment processors)
Account login credentials
We may also collect non-personal data such as:
Browser type and version
IP address
Device type
Operating system
Site usage data (pages visited, time on site, etc.)
We use the information we collect for the following purposes:
To process transactions and deliver products/services
To create and manage your account
To provide customer support
To send transactional and promotional emails (you can opt out anytime)
To improve our website and services
To prevent fraud and ensure security
We do not sell your personal information.
We use cookies and similar technologies to:
Keep you logged in
Remember your preferences
Analyze site traffic
Improve the user experience
You can manage cookie preferences through your browser settings.
We take reasonable measures to protect your data:
SSL encryption on all transactions
Secure servers and access controls
Use of trusted third-party payment gateways
However, no method of transmission over the internet is 100% secure.
Depending on your location (e.g. EU or California), you may have rights including:
Accessing your personal data
Requesting correction or deletion
Opting out of marketing emails
Withdrawing consent for data processing
To exercise any rights, contact us at [your support email].
We retain your data as long as your account is active or as needed to:
Fulfill orders
Comply with legal obligations
Resolve disputes
You can request account or data deletion anytime by contacting us.
Our platform may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
Our Services are not intended for children under the age of 13 (or 16 in the EU). We do not knowingly collect data from children.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new version on our site with an updated "Effective Date."
If you have questions or concerns about this Privacy Policy, contact us:
Phone number: +256787856909
Welcome to Eloica Uganda, your ultimate online shopping destination!
We offer a reliable, affordable, and convenient way to get everything you need delivered straight to your doorstep, anywhere in Uganda. From the latest electronics and smartphones to fashion, daily groceries, and home essentials, we make online shopping easy, secure, and enjoyable.
Discover Amazing Deals on Phones and Tablets
Looking for a phone upgrade? Explore the newest phones and tablets from top brands like Samsung, Infinix, Tecno, and Apple. Whether you prefer premium smartphones, budget-friendly Androids, or reliable iPads for work or school, we have something for everyone. Don't forget to check out our essential accessories, including chargers, power banks, earphones, and phone cases.
Enhance Your Life with Quality Electronics
Upgrade your entertainment and boost your productivity with our wide selection of electronics Find flat-screen TVs, home theater systems, laptops, speakers, smartwatches, and all your favorite gadgets. Setting up a home office? We have desktop computers, routers, printers, and everything else you need to stay connected and efficient.
Style and Comfort for Every Home
Your home deserves the best. Browse our home and living section for air conditioners, storage solutions, kitchen appliances, cleaning equipment, and more. Whether you're furnishing a new house or simply upgrading, you'll find exactly what you're looking for to enhance your comfort, style, and savings.
Skip the Lines! Order Your Groceries Online
Save time and get all your groceries delivered with just a few clicks. Our grocery section is always stocked with quality brands you trust, from staple foods like rice and maize flour to snacks, drinks, toiletries, and household supplies. Enjoy fresh products, great prices, and fast delivery, so you can focus on what matters most.
Baby Products Made Simple
Shopping for your little one has never been easier. Our baby products range includes diapers, formula, toys, clothes, wipes, and more. Whether you're a new parent or restocking essentials, we help you find everything you need for every stage of growth, with trusted brands at affordable prices, delivered right to your door.
Why Ugandans Choose Eloica
Huge Selection: Thousands of products across various categories.
Affordable Prices: Enjoy daily deals, flash sales, and exclusive discounts.
Fast Delivery: We deliver across Uganda, from Kampala and beyond.
Flexible Payments: Pay securely with JPay on delivery or Pre-pay with MTN mobile money, Airtel money or bank card.
Peace of Mind:Shop safely on our secure platform with authentic products.
Start shopping now on Eloica Uganda and experience the easiest way to get quality products at great prices without leaving your home.
FAQs – Shopping on Eloica Uganda
1. How do I place an order?
It's easy! Simply browse our website, add items to your cart, and follow the steps at checkout or call us on 0200804020 or WhatsApp us on 0200804010
2. What are the payment options?
We accept JPay on Delivery or Pre-payment with MTN mobile money, Airtel money and debit/credit cards for your convenience.
3. How long will delivery take?
Delivery time varies by location, but most orders within Kampala are delivered within 1–3 business days.
4. Can I return an item if I’m not satisfied?
Yes, we have a hassle-free return and refund policy. You can initiate a return within 7 days for eligible items if you receive a wrong, damaged, or defective..
5. Is Eloica safe to shop on?
Absolutely. We use secure technology to protect your personal information and partner only with verified sellers to ensure product quality and authenticity.